Clarks of Kidderminster are recognised for outstanding service to Motability Scheme customers
Clarks of Kidderminster have been named Regional Group of the Year in the 2020 Motability Dealer Awards. The win highlights Clarks of Kidderminster’s high standard of customer service over the last 12 months.
The Motability Dealer Awards recognise outstanding dealer partners across the UK. With 16 categories, the awards focus on Scheme performance and customer service at group, dealership and individual level.
Paul Kelly, Dealer Development Manager at Motability Operations,said:
“Our dealer network is crucial to the delivery of the worry-free package, providing customers with support and reassurance throughout the whole life of the lease.
“We’re pleased to present Clarks of Kidderminster with this award. Their team have demonstrated a consistently high standard of support for customers and are great representatives for the Motability Scheme.”
Mr S. P. Grieveson, Managing Director of the family-run businesses said:
“We’re proud to receive this award, recognising the team’shard work and our focus on customer service.
“We see first-hand how a Motability vehicle can transform a customer’s quality of life and we’re committed to working in partnership with the Motability Scheme.“
The Motability Scheme is available to anyone who receives the Higher Rate Mobility Component of the Disability Living Allowance, the Enhanced Rate Mobility Component of the Personal Independence Payment, the War Pensioners’ Mobility Supplement or the Armed Forces Independence Payment.
Customers exchange all, or part, of their allowance to lease a brand-new vehicle for three years. The worry-free package includes insurance for up to three named drivers; servicing, maintenance and repair; RAC breakdown assistance; and tyre and windscreen replacement.